Track your order and get information about shipping and delivery.
As soon as your order has been dispatched from our warehouses, you will be notified via email and SMS. This will provide you with your courier tracking link. It may take up to 1-3 business days for the courier to update its tracking with relative inf
It may take up to 1-3 business days for the courier to update its tracking with relative information on the whereabouts of your order not including weekends or holidays. If you haven't received your tracking number after 48 hours after purchase, plea
We cover all customs charges for international shipments. All packages get sent out using DDP (Delivery Duty Paid). So there is no need to stress about any unexpected extra charges when your order arrives.
Shipping costs vary depending on the country, and it depends on the weight of your order. To check how much the shipping total will be, you can simply head to checkout once you’ve picked out your pieces to see the total cost (it might even be FREE).
To see the shipping times for your country, please refer to the table below.
All orders from the USA are shipped from our warehouse in Columbus, Ohio. We only process orders Monday to Friday before 3 PM EST. We cover all customs charges for international shipments. All packages are shipped using DDP (Delivery Duty Paid). To p
BALANZI ships worldwide to all countries.
We use all major carriers and local partners. The carrier used for your order will depend entirely on your location. US orders are usually shipped with USPS.
If you entered the wrong address, our team will only be able to change it if your order hasn’t been processed yet. Once your order has been processed, we won’t be able to stop your order. You are 100% responsible for entering the wrong address, and y
If your order is lost in transit or goes missing and you’ve entered the correct address, we will re-ship it to the same address at no additional cost. All you have to do is send us an email to [email protected] to get started. Note: If you would pr