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Shipping is different from country to country, and it depends on the weight of your order.&#xA0; To check how much the shipping total will be, you can simply head to checkout once you&#x2019;ve picked out your pieces to see the total cost (it might even be FREE).&#xA0;

Shipping is different from country to country, and it depends on the weight of your order. To check how much the shipping total will be, you can simply head to checkout once you’ve picked out your pieces to see the total cost (it might even be FREE).

How much is shipping to my country?

Shipping & Delivery

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What is BALANZI’s Lifetime Warranty?

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What materials do you use?

How do I know which size/length is best for me?

Is your jewellery waterproof?

Will your jewellery fade/tarnish over time?

Will the jewellery irritate my skin?

How do I take care of my jewellery?

How do I store my jewellery?

Can I get my jewellery personalized?

Product & Fit

I haven’t received my tracking number

Are duties and taxes included in my order?

How long does shipping take to my country?

Where do you ship from?

Where does BALANZI ship to?

What carriers do you use?

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My order is missing/lost in transit?

How do I return my order?

What is your Refund Policy?

When will I get my refund?

Do I have to pay for a return?

How do I exchange my jewellery?

What is the update on my exchange?

My jewellery is faulty, what do I do?

Returns & Exchanges

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Lifetime Warranty

How much is shipping to my country?Updated 8 months ago