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What is BALANZI’s Lifetime Warranty?Updated 10 months ago

We are so confident in our jewellery that we offer a Lifetime Warranty with every order.

If your product arrives damaged or has any manufacturing defect when your order arrives, our warranty entitles you to a one-time replacement for ZERO cost to you. 

If you have one of the following issues then we will replace your item FREE of charge:

  • Accidentally broken

  • Issues with your clasp

  • Signs of tarnish or fading

Our Lifetime Warranty does NOT cover lost or stolen items.

All you need to do is send a picture of the damaged item to our support team at [email protected] to begin the process.

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