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Product & Fit

Learn more about our products.

What materials do you use?

All our jewelry is made from premium 316L Stainless Steel with Rhodium or 18K Gold Plating. Our jewelry is 100% water, heat, and sweat-proof and 10x stronger than your average gold-plated jewelry brand. We use the highest grade of 316L Stainless Stee

How do I know which size/length is best for me?

Tough question! But our team of jewelry experts is ready to assist you with any sizing questions you might have via live chat or email. We also advise you to check out our size guide. By visiting any of our product pages, you will find a size guide t

Is your jewelry waterproof?

Yes! All our jewelry is made from premium 316L Stainless Steel with Rhodium or 18K Gold Plating. Our jewelry is 100% water, heat, and sweat-proof, and 10x stronger than your average gold-plated jewelry brand.

Will your jewelry fade/tarnish over time?

No! None of our products fade or tarnish – we are so certain of this that we offer a Lifetime Warranty with every order. If you have ANY issues, we will replace your piece for FREE.

Will the jewelry irritate my skin?

No, all our products are made from 316L Stainless Steel, which is 100% hypoallergenic - meaning no skin irritation or green neck/wrists as it doesn’t contain nickel.

How do I take care of my jewelry?

Here are some tips for taking care of your BALANZI jewelry:. Clean your jewelry regularly: Our jewelry is easy to clean – simply use a soft cloth to wipe away any dirt or debris that may have accumulated. For tougher stains, you can use a mild soap a

How do I store my jewelry?

When you receive your jewelry, it will come with a microfiber BALANZI drawstring bag that can be used for storing and keeping all your pieces in perfect condition. We also offer a premium BALANZI box for selective pieces.

Can I get my jewelry personalized?

At the moment, we don't offer any personalization for items.