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Product & Fit

Learn more about our products.

What materials do you use?

All our jewellery is made from premium 316L Stainless Steel with Rhodium or 18K Gold Plating. Our jewellery is 100% water, heat and sweat-proof and 10x stronger than your average gold-plated jewellery brand. We use the highest grade of 316L Stainless

How do I know which size/length is best for me?

Tough question! But our team of jewellery experts is ready to assist you with any sizing questions, you might have via live chat or email. We also advise you to check out our size guide. By visiting any of our product pages, you will find a size guid

Is your jewellery waterproof?

Yes! All our jewellery is made from premium 316L Stainless Steel with Rhodium or 18K Gold Plating. Our jewellery is 100% water, heat and sweat-proof and 10x stronger than your average gold-plated jewellery brand.

Will your jewellery fade/tarnish over time?

No! None of our products fade or tarnish – we are so certain of this that we offer a Lifetime Warranty with every order so if you have ANY issues, we will replace your piece for FREE.

Will the jewellery irritate my skin?

No, all our products are made from 316L Stainless Steel which is 100% hypoallergenic meaning no skin irritation or green neck/wrists as it doesn’t contain nickel.

How do I take care of my jewellery?

Here are some tips for taking care of your BALANZI jewellery:. Clean your jewellery regularly: Our jewellery is easy to clean – simply use a soft cloth to wipe away any dirt or debris that may have accumulated. For tougher stains, you can use a mild

How do I store my jewellery?

When you receive your jewellery, it will come with a microfiber BALANZI drawstring bag that can be used for storing and keeping all your pieces in perfect condition. We also offer a premium BALANZI box for selective pieces.

Can I get my jewellery personalized?

At the moment, we don't offer any personalization for items.